Hi list Need a little help I am trying to run a single data exchange for computer system from SMS to CMDB and I have errors during the exchange. "The Product Categorization Tiers, Product Name and Manufacturer combination is not valid." The fields I have mapped are the Domain, System Type, Manufacturer, Model, Name, NumberofProcessors, Owner Name and AssetLifeCyclestatus. I'm wandering if it does a reverse lookup on the model and then tries to populate their own tiers.
Does anyone know how I can fix this data mapping? What I want is to bring in the Model of the system and do a reverse lookup and have it populate the correct tiers for that model (to BMC.Core:BMC_ComputerSystem) once I get it there I can then bring it into the Asset. Has anyone done this? What is the best way to populate the tiers? JK ************************************************************* This e-mail message, including any attachments, is for the sole use of the addressee(s) to whom it has been sent, and may contain information that is confidential or legally protected. If you are not the intended recipient or have received this message in error, you are not authorized to copy, distribute, or otherwise use this message or its attachments. Please notify the sender immediately by return e-mail and permanently delete this message and any attachments. Dunkin' Brands Inc. makes no warranty that this e-mail is error or virus free.
