Okay, in ITSM 7.5, there are no ASI: ALs. So, logging wouldn't help. However, the menu does exist, as does the picklist form, so I added the values the customer wants and it works.
Anyone have any ideas on how the menu gets applied? Show Relationships in the Developer Studio shows nothing. On Tue, Jan 12, 2010 at 2:42 PM, DCI Remedy <[email protected]> wrote: > ** > active link logging will show you the menu. The CMDB html docs i THINK > you're talking about only shows the Class/Relationship/Attributes of > Atrium. It doesn't go into workflow. but you could always run an ARInside > against your server > > <ACTL> Checking ASI:SHR:AttachCapabilitiesMenu_002 (2) > <ACTL> -> Passed qualification -- perform if actions > <ACTL> 0: Set Characteristics > <ACTL> For field -- Capability List (301016100) > <ACTL> Change menu on field -- SHR:SDF:AST-Capabilities > > hope this helps! > > Ed > > On Tue, Jan 12, 2010 at 12:31 PM, Bob Rowe <[email protected]>wrote: > >> ** I am having a bad mental day. >> >> >> ARS and ITSM 7.5, Oracle, etc. >> >> Where does the 'Capability List' field get its menu? It is $NULL$ in the >> Menu Name field in the Developer Studio. Search does not look for menus, nor >> does workflow or server logging show which menu is referenced. >> >> It seems to me there is an HTML file somewhere that shows the CMDB-related >> forms and, I believe, all their workflow. Can anyone tell me what that is >> and where to find it, if it's for real? >> >> Thanks. >> >> -- >> Bob Rowe, Remedy Action Request System Development and Administration >> [email protected] >> "The golden rule is to test everything in the light of reason and >> experience, no matter from where it comes." >> Mohandas K. Gandhi >> _Platinum Sponsor: [email protected] ARSlist: "Where the Answers >> Are"_ > > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ -- Bob Rowe, Remedy Action Request System Development and Administration [email protected] "The golden rule is to test everything in the light of reason and experience, no matter from where it comes." Mohandas K. Gandhi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
