I figured it was something like that...but being I don't use reserved floating pools all of my 'group' information is -1...:)....
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Misi Mladoniczky Sent: Tuesday, January 12, 2010 9:36 AM To: [email protected] Subject: Re: Tracking logins and license types Hi LJ, That is interesting. The log file is a beast, and changes between versions... The Group ID probably indicates that a license has been assigned from a group-dedicated license pool. You can specify the number if Floating licenses for a group in the Group-form. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > No...that's not correct. Remedy 7.5 has a form named 'AR System > Historical License Usage' that tracks exactly what Dwayne asked for. > It stores who, a field named 'Group ID' that I haven't figured out > exactly what it does yet, Application Name (type of license...remedy, > hd, etc), License Type, Time Acquired, Time Released, Total Use Time. > It's an 'optional' feature of > 7.5 > that can be turned on. This is essentially BMC correlating log on and > log off events into a form for you so you can see exactly what Dwayne > is looking for. Who logged on when with what license type and how > long they were logged in for. This is not the User log pointed at a > form, it's an actual new feature of Remedy. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Misi Mladoniczky > Sent: Tuesday, January 12, 2010 1:47 AM > To: [email protected] > Subject: Re: Tracking logins and license types > > Hi, > > To expand a little bit further. > > The data in the form is the same as in the user-log-file. > > In other words it does not contain sessions with start and end dates, > but rather various events such as login, logout, timeout, flush, > password-problems etc. > > Best Regards - Misi, RRR AB, http://www.rrr.se > > Products from RRR Scandinavia: > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. > Find these products, and many free tools and utilities, at http://rrr.se. > >> ** >> To expand on LJ's comment, turn on User logging. With 7.5, the data >> from the log can be stored in a table in the system. >> Dave >> ------------------------- >> [email protected] >> (Wireless) >> >> ________________________________ >> From: Action Request System discussion list(ARSList) >> <[email protected]> >> To: [email protected] <[email protected]> >> Sent: Mon Jan 11 14:29:19 2010 >> Subject: Re: Tracking logins and license types >> >> ARSystem 7.5....does it out of the box. If you can't upgrade....RRR >> has a really good license management tool. >> >> ________________________________ >> From: Action Request System discussion list(ARSList) >> [mailto:[email protected]] On Behalf Of Martin, Robert >> Sent: Monday, January 11, 2010 12:24 PM >> To: [email protected] >> Subject: Tracking logins and license types >> >> ** >> Dear List, >> >> We are looking for a system that will track who logs in, what type >> license they have (fixed or floating), and how long they stay logged in. >> Anyone know of a fairly simple system that they would recommend? >> >> Dwayne Martin >> James Madison University >> (ARS 7.1 p3, RH Linux server, Oracle 10.3 db) >> >> _Platinum Sponsor: [email protected] ARSlist: "Where the >> Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: >> "Where the Answers Are"_ >> >> -- >> This message was scanned by ESVA and is believed to be clean. >> >> > > ______________________________________________________________________ > ______ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum > Sponsor:[email protected] ARSlist: "Where the Answers Are" > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" > > -- > This message was scanned by ESVA and is believed to be clean. > ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"

