Here's a little gem I found in my collection of docs that has to do with Risk
and how it is calculated and derived in CHM 7.0.3. Enjoy the read everyone!:
* In the Derived Risk Factors Template for the Risk Factor Type option
Derived Rating there are 5 choices available in the Field Name list (Change
Assignee, Change Implementer, Change Manager, Operational CTI, Support Group
Name) and for Risk Factor Type option Derived there is 1 choice available (CI
Priority).
* On the Infrastructure Change form, Risk Level and the Risk Info button
will be hidden when the change record has a status value of "Implementation in
Progress" or later.
* On the Infrastructure Change form, the View Risk Report navigation item
will be hidden on New and Search windows
* Risk Level 1 is the low value and Risk Level 5 the high value, to use
the computed value of risk set the Risk Level field to NULL and save the change
record.
* Risk Weight contains % values of (20/40/60/80/100).
* The formula for computing risk is as follows: if RF1, RF2 and RF3 are
the risk levels of three risk factors associated with the change, and if w1, w2
and w3 are the respective weightings for the risk levels, total risk (Risk
Level) is computed using the following formula:
RF1*w1 + RF2*w2 + RF3*w3
---------------------------------------
w1 + w2 + w3
This version of the formula is used rather than just taking the % weightings
alone since the sum of the weights is not required to be 100. This formula
ensures that each risk factor contributes the specified fraction (weight) to
the overall Risk Level.
Note that if only a single risk factor is associated with the change, its
effective weighting is 100% regardless of its actual specified weight.
* High performance rating corresponds to a low risk value and vice versa.
In other words, if a Change Manager had a performance rating of 5 (highest)
and weighted at 100%, the Risk Level corresponding to this rating is Risk Level
1 (lowest risk).
* The performance rating given to a change request is used for
computations starting only when the next change request is submitted. The
performance rating given to a change request does not affect its own Risk Level.
* Certain updates to child records will be rolled back if closing without
saving. In Risk Determine, if child template entries are created (via Add) or
deleted (via Delete), closing the Risk Determine entry without saving will
restore the entry to its prior state. Any modifications made to child entries
opened via the View button will not be rolled back. This includes setting the
status of a child entry to "Delete", which will cause it to be immediately
deleted.
* A similar mechanism has been implemented for Risk Factors Template and
Answer Choices (risk menu items). Additions and Deletions can be rolled back.
* Risk Factors Template has a Menu Sequence field in the Answer Choices
section. Menu items in the Risk Questions dialog will be sorted on this field.
* The button "Add/Modify" in Risk Factors Template allows the Answer
Choice entry selected in the table to be modified in place. Risk Value and
Menu Sequence can be modified in-place. Modifying Menu Label will add a new
menu entry. To actually modify the label, the entry will need to deleted and
re-created.
* Question Sequence and Menu Sequence fields are automatically set to the
next applicable integer when the Question Template form is opened.
Tauf Chowdhury | Forest Laboratories, Inc.
Analyst, Service Management
Mobile:646.483.2779
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Martinez, Marcelo A
Sent: Wednesday, January 13, 2010 7:20 PM
To: [email protected]
Subject: Re: Close Down approval - part 2
I believe the OOB number for risk levels is 5. Not sure if you can add any
more; the back end calculations for risk levels can get pretty intricate!
Marcelo
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