Bruce, Have you installed the 2005 SQL client? It's not a thick client as it used to be in the past but just a few dll files etc that get installed.
If so, can you resolve / ping the SQL server by the remote server name you have provided? Maybe it requires a FQDN in case you are supplying just the machine name. Also the default port that you are using 1433, is that what the SQL server is configured to use or have the defaults been changed? I know you said you aren't getting a login failure so if any of the above didn't check correctly, that is what you would be getting. But I just thought you could check that anyways just in case the error reporting was faulty. Does the system and application event log throw anything more that may be of interest to you? Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of bruce sisk Sent: Thursday, January 21, 2010 10:16 PM To: arslist@ARSLIST.ORG Subject: RKM No Suitable Driver I am installing RKM 7.2 on a Windows 2003 server, MS SQL 2005 DB with Tomcat and IIS and Remedy Mid-tier 7.1 Patch 8 (although there appears to be remnants of a 7.0.x install). Mid-tier works. the .jar files are in the tomcat common lib folder. I keep getting an error when trying to create the rkm database using the RKM Config Wizard: ERROR: Diagnostics: Failed to create database connection: Cannot create JDBC driver of class 'com.microsoft.sqlserver.jdbc.SQLServerDriver' for connect URL 'jdbc:microsoft:sqlserver://<remote server>:1433' ERROR: kms.sql.SQLServer: Failed to create database objects: No suitable driver I have a classpath that points to the sqljdbc.jar. It is the 1.2 version of the JDBC driver. I am not getting a login failure so I don't think that is the reason. I am stumped. I am about ready to wipe the whole server and start over, but I am not sure if that is the solution. Would hate to do all that and still get the same problem. Below is the details of the log file. Bruce Sisk 21-Jan-10 22:03:25 * ERROR: Diagnostics: Failed to create database connection: Cannot create JDBC driver of class 'com.microsoft.sqlserver.jdbc.SQLServerDriver' for connect URL 'jdbc:microsoft:sqlserver://xxx:1433' 21-Jan-10 22:03:25 INFO: Diagnostics: Code version: 7.2.00.1521 21-Jan-10 22:03:25 INFO: Diagnostics: Config version: 7.2.00.1521 21-Jan-10 22:03:25 DEBUG: HomeFinder: Creating SearchServer connection pool... 21-Jan-10 22:03:25 DEBUG: HomeFinder: SearchServer driver: jdbc.searchserver.SSDriver 21-Jan-10 22:03:25 DEBUG: HomeFinder: SearchServer URL: jdbc:searchserver:SearchServer_5.4 21-Jan-10 22:03:25 DEBUG: HomeFinder: SearchServer active: 1 21-Jan-10 22:03:25 DEBUG: HomeFinder: SearchServer max idle: 1 21-Jan-10 22:03:25 DEBUG: HomeFinder: SearchServer min idle: 0 21-Jan-10 22:03:25 INFO: HomeFinder: SearchServer properties file not specified, using defaults 21-Jan-10 22:03:25 INFO: AppConfig: Configuration settings successfully loaded. 21-Jan-10 22:03:25 DEBUG: HomeFinder: Creating raw database connection... 21-Jan-10 22:03:25 DEBUG: HomeFinder: Database driver: com.microsoft.sqlserver.jdbc.SQLServerDriver 21-Jan-10 22:03:25 DEBUG: HomeFinder: Database URL: jdbc:microsoft:sqlserver://xxx:1433 21-Jan-10 22:03:25 DEBUG: HomeFinder: Database user: xxx 21-Jan-10 22:03:25 DEBUG: HomeFinder: Database password: ******** 21-Jan-10 22:03:25 * ERROR: kms.sql.SQLServer: Failed to create database objects: No suitable driver 21-Jan-10 22:03:31 DEBUG: AppConfig: kms.authentication.SystemConfigurationAuthenticator created. ________________________________________ PeoplePC Online A better way to Internet http://www.peoplepc.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
