Daniel, Based on what I am seeing here this is very old in the patchs, 2007? is like one of the first versions. I would recommend based on your ARS version, that you bump that baby up.. tomcat is old as well. get the 7.1 patch 8? maybe.. and install it from scratch.. if your mid-tier is on its own platform which it should be -Remove all your JAVA versions -Remove the ARS Mid-tier -install the java SDK 1.5.0_18? I think with java JRE same -install new mid-tier on top clean -install to your JDK adaptor if you wish for IIS
that would be the first thing.. Then see if you have the same issues.. I would say it will most likely clear everything up.. have fun.. On Wed, Jan 27, 2010 at 8:53 AM, CONDREA, Daniel <[email protected]>wrote: > Hello All, > > Can anybody help me with a sugestion how to increase the time for login > using mid-tier? > > Some users get a massage that they can not log in. > > In the mid-tier log we found: > > WARNING (com.remedy.log.SERVLET) : Caught GoatException ARERR [90] > Cannot establish a network connection to the AR System server > > The WARNING message appears randomly. > > Mid Tier Version: 7.1.00 Build 200708221849 > Web Server Information: Apache Tomcat/5.5.17 > Operating System Name: Linux > > Best regards, > Daniel Condrea > > *****DISCLAIMER***** > > The information contained in this communication is confidential and may be > legally privileged. It is intended solely for the use of the individual or > entity to whom it is addressed and others authorized to receive it. If you > are not the intended recipient you are hereby notified that any disclosure, > copying, distribution or taking action in reliance of the contents of this > information is strictly prohibited and may be unlawful. Orange Romania S.A. > is neither liable for the proper, complete transmission of the information > contained in this communication nor any delay in its receipt. > > *****END OF DISCLAIMER***** > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:[email protected]<sponsor%[email protected]>ARSlist: > "Where the Answers Are" > -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
