You're welcome.  I am going through the same thing right now, so it's all
fresh in my mind.

Axton

The opinions, statements, and/or suggested courses of action expressed in
this E-mail do not necessarily reflect those of BMC Software, Inc.  My
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spokesperson, liaison or public relations representative for BMC Software,
Inc.

On Thu, Jan 28, 2010 at 3:41 PM, Shellman, David <
[email protected]> wrote:

> **
> Axton,
>
> Thanks for the assist.  I need to work through some thoughts and come up
> with a conversion plan.  Luckily there are few forms where we actually use
> the local language view so we may simply delete those views.  Also we do not
> need to keep some of the data like in the AR System Email messages forms.
> 99% of our forms that display in a local language use View forms and data to
> display the text in the local language.
>
> Dave
>
>  ------------------------------
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *Axton
> *Sent:* Thursday, January 28, 2010 2:56 PM
>
> *To:* [email protected]
> *Subject:* Re: 7.5 Installation Problems (of course!)
>
> ** UTF8 character set uses CESU-8 code points, which are not compatible
> with the client character set AMERICAN_AMERICA.AL32UTF8 but are compatible
> with the client character set AMERICAN_AMERICA.WE8MSWIN1252.
>
> Read here:
>
> http://www.oracle.com/technology/tech/globalization/htdocs/nls_lang%20faq.htm#_Toc110410550
>
> http://download-east.oracle.com/docs/cd/B19306_01/server.102/b14225/ch11charsetmig.htm#CEGCGEAF
> <http://www.oracle.com/technology/tech/globalization/htdocs/nls_lang%20faq.htm#_Toc110410550>
>
> I believe there is invalid data in the db that will have to be
> converted/cleaned up if you want to change the client localization settings
> and expect it to work.  This means moving all the 8-bit characters (CESU-8,
> or whatever else there are) to the proper UTF-8 code point so that a client
> expecting that data can understand it.
>
> -- Axton
>
>  The opinions, statements, and/or suggested courses of action expressed in
> this E-mail do not necessarily reflect those of BMC Software, Inc.  My
> voluntary participation in this forum is not intended to convey a role as a
> spokesperson, liaison or public relations representative for BMC Software,
> Inc.
>
> On Thu, Jan 28, 2010 at 12:15 PM, Shellman, David <
> [email protected]> wrote:
>
>> **
>> Axton,
>>
>> Here is what I got back from our DBA.
>>
>>
>> "The data in the database is in utf8 characterset.  The database would
>> not allow it to be stored other than that.
>>
>> The application would have a failure on the storing of invalid characters
>> which would show up on the (application server).
>>
>> I can run the csscan though.
>>
>> The csscan is used when you want to convert your characterset and we do
>> not want to do that."
>>
>> Dave
>>
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