Hi Jason, ARS ver. 7.0.3 CMDB ver 2.0 OS : Windows XP
The first time when I went ahead with the installation everything was fine. But once the license expired the issue started. Regards Arnab On Wed, Mar 10, 2010 at 9:53 PM, Jason Miller <[email protected]>wrote: > ** Hi Arnab, > > You didn't mention what version of ARS/CMDB/Server OS you are working with. > > What is the error you receive if when you try to add the license? There is > an issue with early versions ARS 7.5 on Window 2008 where the Host ID > changes after a reboot. If sounds like it may be your issue you can > reference a thread subject "Current Host ID of ARS Server always changing" > from 12/11/09. > > HTH, > Jason > > On Tue, Mar 9, 2010 at 9:40 PM, Arnab Baral <[email protected]> wrote: > >> ** >> Hi David, >> >> I already have a permanent Support id. Its generating the new trial >> license which I am receiving through email. But yet its not updating the new >> license. >> >> Does this have something to do with the host id? >> >> If yes then what is the solution? I want to go ahead with the trial >> license only. >> >> Regards >> Arnab >> >> On Tue, Mar 9, 2010 at 8:22 PM, Easter, David <[email protected]>wrote: >> >>> ** >>> >>> As you mention, trial licenses have an expiration date. If you are past >>> the expiration date, the license will no longer be usable. >>> >>> >>> >>> You will need to request another trial license from BMC. Please contact >>> your BMC sales representative or authorized BMC partner. You’ll need to get >>> a temporary Support ID assigned to you. Once you have that, you can request >>> another trial license from the BMC Support Central site. >>> >>> >>> >>> Note, however, that trial licenses expire to ensure that the product is >>> not used beyond its evaluation period. I would encourage you to discuss >>> actually purchasing the product with your BMC sales representative or BMC >>> Partner. >>> >>> >>> >>> -David J. Easter >>> >>> Sr. Product Manager, Solution Strategy and Development >>> >>> BMC Software, Inc. >>> >>> >>> >>> The opinions, statements, and/or suggested courses of action expressed in >>> this E-mail do not necessarily reflect those of BMC Software, Inc. My >>> voluntary participation in this forum is not intended to convey a role as a >>> spokesperson, liaison or public relations representative for BMC Software, >>> Inc. >>> >>> >>> >>> >>> >>> *From:* Action Request System discussion list(ARSList) [mailto: >>> [email protected]] *On Behalf Of *Arnab Baral >>> *Sent:* Tuesday, March 09, 2010 3:53 AM >>> *To:* [email protected] >>> *Subject:* Trial license for BMC >>> >>> >>> >>> ** >>> >>> Hi Listers, >>> >>> >>> >>> I was using Trial license from BMC for CMDB application which has >>> expired. >>> >>> I am trying to get a new one but its not allowing me to add. >>> >>> >>> >>> Please let me know the reason and the solution. >>> >>> >>> >>> This is urgent! >>> >>> Regards >>> >>> Arnab >>> >>> _Platinum Sponsor: [email protected] ARSlist: "Where the Answers >>> Are"_ >>> _Platinum Sponsor: [email protected] ARSlist: "Where the Answers >>> Are"_ >> >> >> _Platinum Sponsor: [email protected] ARSlist: "Where the Answers >> Are"_ >> > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
