:)....that's funny...I was always annoyed by IE asking me and happy that Firefox didn't that I never looked for an option to make it behave like IE :)
_____ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Easter, David Sent: Wednesday, March 17, 2010 11:04 AM To: arslist@ARSLIST.ORG Subject: Re: Can't download attachments from Mid Tier ** You can even configure Firefox to ask you every time. Options -> General -> Downloads: "Always ask me where to save files" -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ Longwing Sent: Wednesday, March 17, 2010 9:55 AM To: arslist@ARSLIST.ORG Subject: Re: Can't download attachments from Mid Tier ** Firefox has a download folder pre-defined, and when you tell it to save, it simply saves there as opposed to always asking like IE does....there's nothing wrong with the Firefox behavior, it's just different than IE. _____ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Martin, Dwayne Sent: Wednesday, March 17, 2010 10:47 AM To: arslist@ARSLIST.ORG Subject: Re: Can't download attachments from Mid Tier ** Thanks, LJ and Candace, I was wrong about the download. I was in FireFox and nothing seemed to be happening. I tried IE and it asked me where I wanted to put the download, and I said the Desktop. When I checked the desktop I found the documents that I had tried to download from FireFox. Apparently, FireFox just assumes that you want it on the desktop and puts it there without even telling you that it did so. Also IE did display the document when I picked that. So it must be a FireFox problem. I'll tell our users to use IE if they need to download attachments. Thanks again, Dwayne From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ Longwing Sent: Wednesday, March 17, 2010 12:19 PM To: arslist@ARSLIST.ORG Subject: Re: Can't download attachments from Mid Tier ** In Mid-Tier are you getting that annoying 'banner' in IE that makes you click it and tell it 'yes I wanted to actually download that file'?....if so, that's what's causing your issues....to fix that we added our Remedy server to the trusted server list (which bypasses that safety net) and no longer have the problem you describe :) _____ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Martin, Dwayne Sent: Wednesday, March 17, 2010 10:11 AM To: arslist@ARSLIST.ORG Subject: Can't download attachments from Mid Tier ** Dear List, We have forms with attachments that open fine in the WUT. But in Mid Tier if we click on "Display" we get a blank white window, and if we click "Save to Disk" nothing happens. What are we doing wrong? Dwayne Martin James Madison University (ARS and Mid Tier 7.1 p3, RH Linux Server, Oracle 10.2 db) _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
