Super Dwayne, just keep in mind my earlier recommendations because we still find some clients who need to have their options tweaked in order to get the reports downloaded - LOL.
:-) Candace ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Martin, Dwayne Sent: Wednesday, March 17, 2010 9:47 AM To: arslist@ARSLIST.ORG Subject: Re: Can't download attachments from Mid Tier Thanks, LJ and Candace, I was wrong about the download. I was in FireFox and nothing seemed to be happening. I tried IE and it asked me where I wanted to put the download, and I said the Desktop. When I checked the desktop I found the documents that I had tried to download from FireFox. Apparently, FireFox just assumes that you want it on the desktop and puts it there without even telling you that it did so. Also IE did display the document when I picked that. So it must be a FireFox problem. I'll tell our users to use IE if they need to download attachments. Thanks again, Dwayne From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ Longwing Sent: Wednesday, March 17, 2010 12:19 PM To: arslist@ARSLIST.ORG Subject: Re: Can't download attachments from Mid Tier ** In Mid-Tier are you getting that annoying 'banner' in IE that makes you click it and tell it 'yes I wanted to actually download that file'?....if so, that's what's causing your issues....to fix that we added our Remedy server to the trusted server list (which bypasses that safety net) and no longer have the problem you describe :) ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Martin, Dwayne Sent: Wednesday, March 17, 2010 10:11 AM To: arslist@ARSLIST.ORG Subject: Can't download attachments from Mid Tier ** Dear List, We have forms with attachments that open fine in the WUT. But in Mid Tier if we click on "Display" we get a blank white window, and if we click "Save to Disk" nothing happens. What are we doing wrong? Dwayne Martin James Madison University (ARS and Mid Tier 7.1 p3, RH Linux Server, Oracle 10.2 db) _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
