Hi, do the following 1- open the Application Administration Consol ==>Custome Configuration ==>Foundation ==> Advanced Option ==> Approval Process Configuration 2- the search for all the records 3- Disable All Phases except process Change Level IA - Review 4- modify the process by going to status flow tab 5- in status select values (Begin = Request For Authorization, Approved = Scheduled, Rejected=Rejected, No Approvers=Scheduled) 6- add all your approval mapping in phase review
BR, Hany On 3/18/10, Haque, Rezaul R <[email protected]> wrote: > > ** > > Does anyone can tell me how can we bypass approval phase in ITSM Change > management 7.01 patch 2. We would like system to add all approver in one > phase and when the approver done with it goes straight to Schedule status. > Any help would be very much appreciated. > > > > Thanks, > > > > Rezaul Haque | Systems Engineer III | ITIL Certified | OSS-Remedy | > 314.288.3487 > > 12405 Powerscourt Drive, St. Louis, MO 63376 > > [image: charter_email_logo] > > > > E-MAIL CONFIDENTIALITY NOTICE: > > > > > > > > The contents of this e-mail message and > any attachments are intended solely for the > addressee(s) and may contain confidential > and/or legally privileged information. If you > are not the intended recipient of this message > or if this message has been addressed to you > in error, please immediately alert the sender > by reply e-mail and then delete this message > and any attachments. If you are not the > intended recipient, you are notified that > any use, dissemination, distribution, copying, > or storage of this message or any attachment > is strictly prohibited. > > > > > > > > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > -- BR, Hany _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
