Yes.  We are on SQL now, however we are building a new database which  will 
be on DB2.
 
 
In a message dated 3/25/2010 3:53:01 P.M. Eastern Daylight Time,  
[email protected] writes:

 
In your initial  post, you stated SQL…  
Are you sure?   
Tauf  Chowdhury |  Forest  Laboratories,  Inc. 
Analyst,  Service Management 
Mobile:646.483.2779 
 
From: Action Request  System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of  Kathy Morris
Sent: Thursday, March 25, 2010 2:58  PM
To: [email protected]
Subject: Re: Case Sensitivity  in Remedy
**  
 
We  are on DB2
 

 
 
In a  message dated 3/25/2010 12:27:33 P.M. Eastern Daylight Time,  
[email protected] writes:

**   
FYI,   
It  is recommended by DBA and BMC to not use the case insensitivity feature 
in  Oracle. It’s possible to take a 50% performance hit with it enabled.   
Tauf  Chowdhury |  Forest  Laboratories,  Inc. 
Analyst,  Service Management 
Mobile:646.483.2779 
 
From:  Action Request System discussion list(ARSList) 
[mailto:[email protected]]  On Behalf Of Nall, Roger
Sent: Thursday, March 25, 2010  12:21 PM
To: [email protected]
Subject: Re: Case  Sensitivity in Remedy
**  
I  think Rick might be thinking of Oracle. SQL is by nature case 
insensitive  where as Oracle is case sensitive. I believe there is a setting in 
Oracle 
at  the time of install to make Oracle case insensitive. Of corse I am not 
a DBA  and could very well not have a clue as to what I am talking  about. 
HTH, 
Roger  Nall 
Manager,  SA Business Intelligence/Remedy 
Desk  Phone: 972-464-3712 
Mobile:  973-652-6723 
http://saintake.t-mobile.com/interfaces/default.aspx 
 
From:  Action Request System discussion list(ARSList) 
[mailto:[email protected]]  On Behalf Of Rick Cook
Sent: Thursday, March 25, 2010 11:16  AM
To: [email protected]
Subject: Re: Case Sensitivity  in Remedy
**  
That  is a database setting. Usually is is only configurable at install 
time.   
Rick 
  
____________________________________
 
 
From:  Kathy  Morris <[email protected]> 
 
Date:  Thu,  25 Mar 2010 12:09:35 EDT
 
To:  <[email protected]>
 
Subject:  Case  Sensitivity in Remedy
 

 
Hi,
 

 
Is there any way to  configure Remedy 7.x  to be case insensitive We are on 
a SQL  database.
 

 

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