That question is covered in the Statement of Direction.

01-Oct-2009 (Statement of Direction) End of Life for BMC Remedy User 
PDF<http://documents.bmc.com/products/documents/61/94/106194/106194.pdf>



* How does this affect support for the BMC Remedy Alert client?



o Remedy Alert will also become unsupported in the same time frame. An alert 
form is provided in current versions of AR System that replicates the 
functionality in the web client.


-David J. Easter
Sr. Product Manager, Enterprise Service Management
BMC Software, Inc.

The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary 
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liaison or public relations representative for BMC Software, Inc.

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault
Sent: Monday, April 05, 2010 7:05 AM
To: arslist@ARSLIST.ORG
Subject: Remedy Alert - will it go away with the User tool?

**
Does anybody know if Remedy Alert will be end-of-lifed with the User tool?
Not that we use it, but just wanted to check that

Guillaume
_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_

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