Hmmm. Safari is a supported browser. The iPad is using a variant of the iPhone/Touch OS. Mostly soon to be the same version.
Has anyone been able to connect to MidTier using the Safari browser on an iPhone or Touch? If so then the issue may reside with the Safari port for the iPad which hopefully would be corrected with the next patch? Dave ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of John Sundberg Sent: Tuesday, April 06, 2010 6:06 PM To: [email protected] Subject: Re: OT:Kinetic apps and some iPad fun ** I think HTML5 has stepped up to the plate -- my guess is it will be easier and more in BMC's control to switch to that. The question is -- will large companies switch to a more modern browser. -John On Apr 6, 2010, at 4:23 PM, Matt Reinfeldt wrote: ** John, If Apple does not lift its ban on Flash technology, and if BMC does not move away from it... not sure how they will "address" it... one can always hope, though. Matt From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of John Sundberg Sent: Tuesday, April 06, 2010 3:47 PM To: [email protected]<mailto:[email protected]> Subject: Re: OT:Kinetic apps and some iPad fun ** I have been sent a couple of links to external facing ARS -- both I think were 7.6. One was ITSM 7.6 One was a custom simple app Unfortunately - neither worked. I did not do a lot of testing -- as the issues I found were early show stoppers: 1) You cannot select an item in a row (rendering consoles useless) (The iPad asks me if I want to copy the row) 2) You cannot select an item in a dropdown menu (rendering my available forms useless) (The iPad does nothing -- as if I have not clicked on it at all) I could however login and see the homepage. I was able to click on "approval central" and technically "get there" -- however error messages that popped must have been serious enough - as I was unable to do anything once I got there. (meaning -- I was not able to select the "Approval tasks" (Needs Attention, etc...) or again -- any dropdown menus) So -- I was unable to look at any console/click on a record/and see an entry. Also -- I was unable to create a record - as the forms I had access to seem to all have at least one menu (Priority for example) It is early days -- I expect BMC will be able to address. I did check to see if the browser on the iPad is Acid3 compliant -- it appears it is. http://img.skitch.com/20100406-kutr5pmp4c3ud5ch4fire9i76s.jpg -John _attend WWRUG10 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ -- John Sundberg Kinetic Data, Inc. "Building a Better Service Experience" Recipient of the WWRUG09 Innovator of the Year Award [email protected]<mailto:[email protected]> 651.556.0930 I www.kineticdata.com<http://www.kineticdata.com/> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
