I have been sent a couple of links to external facing ARS -- both I
think were 7.6.
One was ITSM 7.6
One was a custom simple app
Unfortunately - neither worked.
I did not do a lot of testing -- as the issues I found were early show
stoppers:
1) You cannot select an item in a row (rendering consoles useless)
(The iPad asks me if I want to copy the row)
2) You cannot select an item in a dropdown menu (rendering my
available forms useless) (The iPad does nothing -- as if I have not
clicked on it at all)
I could however login and see the homepage.
I was able to click on "approval central" and technically "get there"
-- however error messages that popped must have been serious enough -
as I was unable to do anything once I got there. (meaning -- I was not
able to select the "Approval tasks" (Needs Attention, etc...) or again
-- any dropdown menus)
So -- I was unable to look at any console/click on a record/and see an
entry.
Also -- I was unable to create a record - as the forms I had access to
seem to all have at least one menu (Priority for example)
It is early days -- I expect BMC will be able to address.
I did check to see if the browser on the iPad is Acid3 compliant -- it
appears it is.
http://img.skitch.com/20100406-kutr5pmp4c3ud5ch4fire9i76s.jpg
-John
On Apr 6, 2010, at 11:58 AM, Doug Blair wrote:
**
John,
So to resurrect a thread from a couple of months ago, do other Remedy
apps work on your iPad, or is there too much dependency on Flash in
the current versions? I don't expect Flashboards or the CI viewer,
but how about minimal functionality on an Incident? Safari's a
supported browser.
I don't expect the iPad to be able to do *everything* in 1st
iteration, but I was impressed with Steven Colbert's use of an IPad as
vegetable slicer the other night. Can't really do that well with an
iPhone.
Doug
On Apr 6, 2010, at 11:29 AM, John Sundberg wrote:
**
I checked and yes Kinetic Response works with the iPad. So the idea
is a mobile worker or manager in a meeting can immediately connect
up and see the high priority issues and participate if needed.
BTW - I am responding with the iPad.
It is surprisingly fast - not sure if it is because of the ssd hard
drive or possibly because for the most part it is single tasking -
either way - I like it.
-John
Sent from my iPad
On Apr 5, 2010, at 4:47 PM, "Paolino, Andrew"
<[email protected]> wrote:
**
And somewhere between 300,000 and 700,000 people agree. Despite
some of the obvious limitations of the technology, there’s
certainly a demographic that is (at least initially) finding this
useful.
John – Does KD Response work as well? I could see IT folks in the
field using this tool to collaborate on complex open issues….
Andrew Paolino
Column Technologies
130 William Street, 8th Floor
New York, New York 10038
Cell: 551-486-2549
Office: 201-676-0277
Fax: 212-227-3040
Email: [email protected]
Skype ID: apaolino
Web: http://www.columnit.com
P Please consider the environment before printing this email
From: Action Request System discussion list(ARSList) [mailto:[email protected]
] On Behalf Of Chowdhury, Tauf
Sent: Monday, April 05, 2010 2:27 PM
To: [email protected]
Subject: Re: OT:Kinetic apps and some iPad fun
**
I got one for my mom. She wants to use a computer and access the
internet. She’s never used a computer and hates using a mouse. She
loves pointing at things. The iPad is pretty much the perfect
device for someone like that. J
Tauf Chowdhury | Forest Laboratories, Inc.
Analyst, Service Management
Mobile:646.483.2779
From: Action Request System discussion list(ARSList) [mailto:[email protected]
] On Behalf Of Pierson, Shawn
Sent: Monday, April 05, 2010 2:18 PM
To: [email protected]
Subject: Re: OT:Kinetic apps and some iPad fun
Too bad BMC is so focused on moving things to Flash (CI Viewer,
Flashboards, etc) and Apple seems to have a problem with Adobe.
It’s cool that the Kinetic apps work, but I think I’ll be waiting
for a Windows or Android based equivalent that costs $200 and is
capable of things like copy and paste, multitasking, flash,
installing software that doesn’t require the manufacturer’s
approval, letting you change the battery, etc.
Sorry, I just don’t understand the fascination with recent Apple
products. It’s a great marketing tool if you can use it with your
software, but as a consumer I am not convinced. I played around
with one at the Apple store and found it interesting, but it seems
too limiting to me.
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mail is intended solely for the use of the individual or entity to
which it is addressed. If you are not the intended recipient of
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Doug
--
Doug Blair
[email protected]
+1 224-558-5462
200 North Arlington Heights Road
Arlington Heights, Illinois 60004
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--
John Sundberg
Kinetic Data, Inc.
"Building a Better Service Experience"
Recipient of the WWRUG09 Innovator of the Year Award
[email protected]
651.556.0930 I www.kineticdata.com
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