Hi there,
I have successfully archived the incidents. Now if users want to retrieve those 
incidents which are already archived. What is process or which options I have 
to select?
Thanks in advance



Thanks & Regards

Amanullah
Software Consultant

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Uday Joshi
Sent: Monday, March 01, 2010 10:57 AM
To: [email protected]
Subject: Re: Archiving for incidents in Remedy

**
Hi Amanullah,

Please refer to "Form and Application Objects guide".  It has appendix 
explaining archiving process.

The overall archiving process need to be thought with a due consideration to 
business requirement/expectation.

Best Regards,

Uday Joshi


From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of ITN (Amanullah Bashir Ahmed)
Sent: Monday, March 01, 2010 11:17
To: [email protected]
Subject: Archiving for incidents in Remedy

**
Hi Guys,
Version  7.1.00  Patch 007

First I need any link for studying material on "Archiving in BMC Remedy".
Secondly we need to do Archiving for incidents in BMC Remedy, how we can do 
archiving in Remedy?

Thanks & Regards

Amanullah
Software Consultant



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