well, back then, the Avaya IP Agent couldl only communicate with the Remedy User tool via DDE; it could not use OLE. I guess Avaya got too lazy to update it, and assumed DDE was good enough... they may be right in a way, since Microsoft is still keeping DDE alive... One day Microsoft will say "NO MORE DDE" and all these companies that rely on it will be forced to update their archaic interfaces
________________________________________ From: Action Request System discussion list(ARSList) [[email protected]] on behalf of LJ LongWing [[email protected]] Sent: Wednesday, April 28, 2010 5:23 PM To: [email protected] Subject: Re: Future of OLE/DDE integrations? Well....DDE 'fell by the way side' when OLE came out....I'm sure these integration systems support OLE?....I'm positive that you can do OLE with IE/your fav web browser -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Guillaume Rheault Sent: Wednesday, April 28, 2010 3:05 PM To: [email protected] Subject: Re: Future of OLE/DDE integrations? I have no idea.... as you know, windows DDE is really really old, it is pre-Internet (as we know it today), so I would think no.... Although Microsoft maintained, grudgingly, DDE in Vista, I don't even know if Windows 7 supports that... ________________________________________ From: Action Request System discussion list(ARSList) [[email protected]] on behalf of LJ LongWing [[email protected]] Sent: Wednesday, April 28, 2010 5:01 PM To: [email protected] Subject: Re: Future of OLE/DDE integrations? Does Windows DDE not have the ability to interact with a Web client?....is that not even an option? -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Guillaume Rheault Sent: Wednesday, April 28, 2010 2:42 PM To: [email protected] Subject: Re: Future of OLE/DDE integrations? hey Juan, this is no laughing matter :-) (or is it??) For integrations between the Remedy User tool and another app, that rely on Windows for communications, such as the telephony integrations , this is the death knell, or a total rewrite ... As you suggested, the only thing that you may do is explore the actual javascript used to send events , so that an active link that fires on event will catch the message coming from the other application... As recent as a couple of years ago, I did an integration between the Remedy User tool and the Avaya IP agent, and the only possible way was with Windows DDE, as bad and archaic as it sounds.... Guillaume _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
