Hello All,
 
In my opinion is much easier to admin a MS SQL than Oracle. You do not
need any special skills. I have done it for 6 years. For better
integration with other applications developed on Oracle we decided to
migrate ARS server to ORCL.
 
My advice is to my a machine with at least 2 separate controllers.
Create a data base spread on 2 HDDs. Each HDD has to be on separate
controller. On one HDD you must keep all field in a form except:
attachments, memo and indexes.
 
This technique applies to any RDBMS, including ORCL & MSSQL. It delivers
a performance 10 times faster than a normal configuration. For MS SQL
you can reserve some memory and processor.
 
As I sayed I am not a database expert. For this reason I have maid
mistackes whe ARS was running on MS SQL. After we migrated to ORCL, the
Orcl DBA discoverd something running for 2 hours. Usesles to say that on
MS SQL with the above configuration there was no penality regardin
performange.
 
Daniel

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Ex Soundgarden
Sent: Tuesday, May 04, 2010 9:37 AM
To: [email protected]
Subject: UNIX to Windows Remedy Migration


** 
Hi ARSListers!

We're currently planning to migrate existing Remedy environment in Sun
Solaris to Windows Server. Below is the current system information:

ARS 7.0.1 p10 running on Sun Solaris 10
Oracle 10g running on the same server
Mid-tier 7.0.1 patch 6 running on MS Windows Server 2003
Memory size 8GB
4 UltraSPARC-IIIi virtual processors each running on 1.6GHz
No ITSM applications installed. AR System is used for in-house developed
applications (consisting of 1052 forms).
average of 60-70 concurrent users. 600 registered users
 

Initial possible scenario I'm currently looking at 2 options below:

1.Upgrade Remedy Server to latest version, purchase new hardware, and
use the same platform (Solaris 10) .
 
OR

2. Full migration to Windows Server 2008, including the database
migration to SQL Server 2008. This is to reduce the cost of our support
and maintenance for the servers

Please give me any advice if what option is the best to implement. I'm
really keen on just using the same platform (Solaris) but we currently
don't have any Solaris/Oracle support which pretty much led us to
looking at the Windows migration. If you can list all the pros and cons
on doing any of the options, that will surely help me.
 
In addition to that, may I know if anyone here has any experiences
migrating from Unix to Windows environment recently or in the past? If
you can let me know your success stories (and migration strategy), it
would be greatly appreciated.

Any good inputs will be appreciated.

Regards...
Gabud

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