I'm trying to change the time period for which an incident auto-closes (after being in resolved status x amount of days). I know how to do this in ITSM 7.5, but not in 7.0.03.
In 7.5 it is App Admin Console>Custom Config tab> Incident Mgmt>Advanced Options>Rules I know I've seen it before.. just can't remember where.. TIA, Marcelo _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
