David, That was a very patient answer. It's so much easier to just ask than do any research. It's not like you haven't answered (along with others) this question and similar questions a hundred times here.
To those using the arslist: If your email vendor does not provide you good searching capabilities and you don't want to go to arslist.org to search, I'd recommend Google mail. You can keep A LOT of mail from the list and the search is relatively easy. You can try different combinations of words, keywords, etc. And it's fast too. I'm sure there are even better search engines out there too. On this 90 degree day in Chicago I award all you patient responders a gold star ! Thanks, Susan On Mon, May 24, 2010 at 9:29 AM, Easter, David <[email protected]> wrote: > A couple of notes: > > 1. The "or higher" policy was put in place first with AR System 7.5.00 and > is not grandfathered. Thus "or higher" does not apply to AR System 7.1.00. > 2. AR System server itself is only officially supported on server OS's. > Windows 7 is considered a desktop OS - in the same family as Windows XP and > Windows Vista - and thus the server components of AR System (any version) > are not supported on Windows 7. The Remedy User client 7.5.00 and later > would be supported on 32-bit Windows 7, as per the compatibility matrix. > > -David J. Easter > Sr. Product Manager, Enterprise Service Management > BMC Software, Inc. > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > [email protected]] On Behalf Of Robert Molenda > Sent: Sunday, May 23, 2010 7:18 AM > To: [email protected] > Subject: Re: Compatibility(urgent) > > Remember the "Or Higher" statement by BMC - so since the MINIMUM is > 2003, that means that 2008 and Windows-7 are supported. > > You are running into an installer issue - you should open a P1 ticket with > BMC > > Robert > > On Fri, May 21, 2010 at 1:48 PM, Mark Lev <[email protected]> wrote: > > ** > > > > Amab, > > > > > > > > You should refer to the compatibility matrix. If it isn't on it, it > isn't > > supported. > > > > > > > > http://www.bmc.com/support/reg/remedy-compatibility-tables.html > > > > > > > > Thanks, > > > > Mark > > > > > > > > > > > > From: Action Request System discussion list(ARSList) > > [mailto:[email protected]] On Behalf Of Arnab Baral > > Sent: Friday, May 21, 2010 4:17 PM > > To: [email protected] > > Subject: Compatibility(urgent) > > > > > > > > ** > > > > Hi Listers, > > > > > > > > I was trying to install AR server 7.1 in Windows 7 OS and it failed. > > > > > > > > It gives an error saying AR server does not support windows 3.x platform. > > > > > > > > Please suggest and also let me know if AR server 7.5 would work. > > > > > > > > Regards > > > > Arnab > > > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > > -- > If it were not for the gutter, my mind would be homeless! > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
