There is no default but in the years we have been processing incoming and outgoing mail, we have seen that anything over 10K in stored messages begins to cause a problem. Set the outgoing mail to be deleted after its sent and then set an escalation to delete the incoming mail after a day or so, or however many days it takes to only have 10K or so emails in the message form. Also, be sure you index properly.
The email engine has to continually search for mail to send out, then send it all in just a few seconds. If it takes more than the few seconds to do the search, it will never get to actually send. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of patchsk Sent: Tuesday, May 25, 2010 5:44 AM To: [email protected] Subject: Re: {Remedy ARS} Email messages in the AR System Email Messages are not sent There is no out of the box limit on the number of entries in the email messages form. I guess with a default installation email engine processes 100 entries per min. Check your process list and see if email process/daemon is still running or crashed. On May 25, 12:13 am, Ramagiri <[email protected]> wrote: > Hi All, > > We are using AR System 7.1. The problem is ... > > " Email messages in the "AR System Email Messages "form are not sent > when new incident is raised, assigned or change the status". > > Is this due to high AR System email Massages. > > Please suggest why this problem occurs. Right now the email messages > count is show below. If Yes ,is there any limit for this message count. > > ________________________________________________________________ > > RAVI CHANDRA . RAMAGIRI > Infrastructure Management Services Team > > System Administrator - Windows / Remedy > * <mailto:[email protected]> [email protected] > > Please do not print this email unless it is absolutely necessary. Spread > environmental awareness. > > Disclaimer > This message contains confidential information and is intended only for the > individual named. If you are not the named addressee you should not > disseminate, distribute or copy this e-mail. Please notify the sender > immediately by e-mail if you have received this e-mail by mistake and delete > this e-mail from your system. E-mail transmission cannot be guaranteed to be > secure or error-free as information could be intercepted, corrupted, lost, > destroyed, arrive late or incomplete, or contain viruses. The sender > therefore does not accept liability for any errors or omissions in the > contents of this message, which arise as a result of e-mail transmission. If > verification is required please request a hard-copy version. > > ___________________________________________________________________________ > ____ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug10www.wwrug.comARSlist: "Where the Answers Are" > > -- > You received this message because you are subscribed to the Google Groups > "Remedy ARS" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group > athttp://groups.google.com/group/arslist?hl=en. > > image001.png > 1KViewDownload _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
