How many of the 87k have not been sent? You may also want to open the AR System Email Messages form in the admin tool and make sure you still have the indexes. On my system the 3 indexes are:
Mailbox ID, Message Type, Priority, Send Message, Parse Message, Message ID, Execute/Send At Unique Identifier Send Message Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Martinez, Marcelo A Sent: Tuesday, May 25, 2010 9:01 AM To: [email protected] Subject: Re: Email messages in the AR System Email Messages are not sent ** Ravi, Can you manually send an email from Remedy? Open the AR System Email Messages form in New mode and send an email to yourself. If you receive the email message, then your configuration is correct, otherwise you need to revise HTH, Marcelo -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Ramagiri Sent: Tuesday, May 25, 2010 2:14 AM To: [email protected] Subject: Email messages in the AR System Email Messages are not sent ** Hi All, We are using AR System 7.1. The problem is ... " Email messages in the "AR System Email Messages "form are not sent when new incident is raised, assigned or change the status". Is this due to high AR System email Messages. Please suggest why this problem occurs. Right now the email messages count is show below. If Yes ,is there any limit for this message count. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
