Ravi, Can you manually send an email from Remedy? Open the AR System Email Messages form in New mode and send an email to yourself. If you receive the email message, then your configuration is correct, otherwise you need to revise
HTH, Marcelo From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Ramagiri Sent: Tuesday, May 25, 2010 2:14 AM To: [email protected] Subject: Email messages in the AR System Email Messages are not sent ** Hi All, We are using AR System 7.1. The problem is ....... " Email messages in the "AR System Email Messages "form are not sent when new incident is raised, assigned or change the status". Is this due to high AR System email Massages. Please suggest why this problem occurs. Right now the email messages count is show below. If Yes ,is there any limit for this message count. [cid:[email protected]] ________________________________________________________________ RAVI CHANDRA . RAMAGIRI Infrastructure Management Services Team System Administrator - Windows / Remedy * [email protected]<mailto:[email protected]> Please do not print this email unless it is absolutely necessary. Spread environmental awareness. Disclaimer This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. __________ Information from ESET NOD32 Antivirus, version of virus signature database 5142 (20100524) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
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