BMC recommends moving the data with Migrator; I have not tried that for comparison yet, but we had very good results in one test moving everything but SLM data from 7.1/7.0 to 7.5/7.6 using rrrchive for anything where we wanted to overwrite all records in the form (true for MOST tables). The rrrchive tool set to sync to target appears to be a good way to update transactional data subsequent to the initial move... such as when you are about to cut over to the new production environment and need to bring over the latest tickets. On the other hand, the problems with SLM have us currently testing an actual upgrade instead.
Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Howard Richter Sent: Tuesday, May 25, 2010 8:04 AM To: [email protected] Subject: Re: Migrating foundation data from a 7.0.01 ITSM 7 system to a 7.6 system ? ** Donald, It was a good idea, however, using the Data Migration tool, is only a one way street. You need to populate the spread sheets. I am looking for a way to suck the foundation data out of a current system (7.0.01 patch 4) and then place it into a new 7.6 system. Still looking for ideas. Thanks to all, Howard On Mon, May 24, 2010 at 11:08 AM, Howard Richter <[email protected]<mailto:[email protected]>> wrote: Thanks, I guess I need to try it. On Mon, May 24, 2010 at 10:35 AM, Savant, don...@cio <[email protected]<mailto:[email protected]>> wrote: ** Howard: He's probably talking about the Data Migration tool that ships with ITSM now. It accepts data from spreadsheets so you could export 7/import 7.6. - Don ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Howard Richter Sent: Monday, May 24, 2010 7:24 AM To: [email protected]<mailto:[email protected]> Subject: Migrating foundation data from a 7.0.01 ITSM 7 system to a 7.6 system ? ** Good morning, afternoon and evening all, I had a conversation last week about upgrading form a very old version of ITSM 7 to 7.6 and during that conversation the BMC rep talked about tools or database scripts that could migrate foundation data from an older system to the new 7.6 system. Anyone have an idea (other than migrator) what he was talking about? Thanks -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [email protected]<mailto:[email protected]> LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _attend WWRUG10 www.wwrug.com<http://www.wwrug.com/> ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com<http://www.wwrug.com/> ARSlist: "Where the Answers Are"_ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [email protected]<mailto:[email protected]> LinkedIn Profile = http://www.linkedin.com/in/hbr4270 -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [email protected]<mailto:[email protected]> LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
