Chris, How are you doing? I know that is what BMC recommends, however, its not really talked about in the docs (how to do it).
For example, I have been trying to just export (using migrator) my company list with very little luck. Thanks and take care, Howard On Tue, May 25, 2010 at 10:17 AM, strauss <[email protected]> wrote: > ** > > BMC recommends moving the data with Migrator; I have not tried that for > comparison yet, but we had very good results in one test moving everything > but SLM data from 7.1/7.0 to 7.5/7.6 using rrrchive for anything where we > wanted to overwrite all records in the form (true for MOST tables). The > rrrchive tool set to sync to target appears to be a good way to update > transactional data subsequent to the initial move… such as when you are > about to cut over to the new production environment and need to bring over > the latest tickets. On the other hand, the problems with SLM have us > currently testing an actual upgrade instead. > > > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > http://itsm.unt.edu/ > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Howard Richter > *Sent:* Tuesday, May 25, 2010 8:04 AM > *To:* [email protected] > *Subject:* Re: Migrating foundation data from a 7.0.01 ITSM 7 system to a > 7.6 system ? > > > > ** > > Donald, > > > > It was a good idea, however, using the Data Migration tool, is only a one > way street. You need to populate the spread sheets. > > > > I am looking for a way to suck the foundation data out of a current system > (7.0.01 patch 4) and then place it into a new 7.6 system. > > > > Still looking for ideas. > > > > Thanks to all, > > > > Howard > > On Mon, May 24, 2010 at 11:08 AM, Howard Richter <[email protected]> > wrote: > > Thanks, I guess I need to try it. > > > > On Mon, May 24, 2010 at 10:35 AM, Savant, don...@cio < > [email protected]> wrote: > > ** > > Howard: > > > > He’s probably talking about the Data Migration tool that ships with ITSM > now. It accepts data from spreadsheets so you could export 7/import 7.6. > > > > - Don > > > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Howard Richter > *Sent:* Monday, May 24, 2010 7:24 AM > *To:* [email protected] > *Subject:* Migrating foundation data from a 7.0.01 ITSM 7 system to a 7.6 > system ? > > > > ** > > Good morning, afternoon and evening all, > > I had a conversation last week about upgrading form a very old version of > ITSM 7 to 7.6 and during that conversation the BMC rep talked about tools or > database scripts that could migrate foundation data from an older system to > the new 7.6 system. > > Anyone have an idea (other than migrator) what he was talking about? > > Thanks > > > -- > Howard Richter > Red Hat Certified Technician > CompTIA Linux+ Certified > ITIL Foundation Certified > E-Mail = [email protected] > LinkedIn Profile = http://www.linkedin.com/in/hbr4270 > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > > > -- > Howard Richter > Red Hat Certified Technician > CompTIA Linux+ Certified > ITIL Foundation Certified > E-Mail = [email protected] > LinkedIn Profile = http://www.linkedin.com/in/hbr4270 > > > > > -- > Howard Richter > Red Hat Certified Technician > CompTIA Linux+ Certified > ITIL Foundation Certified > E-Mail = [email protected] > LinkedIn Profile = http://www.linkedin.com/in/hbr4270 > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [email protected] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
