I still believe the return data capabilities doesn’t work and I think that’s the issue. If the server tries a notification and it tries to get the email address, the AREA passes a NULL. Same behaviour but should be turned off with that ar.conf setting
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Moellmer, Matthew Sent: 15 June 2010 15:09 To: [email protected] Subject: Re: 75. Users getting locked out Users are successfully logging in to the system, however, when going into the incident management console are immediately locked out of the network… We can see that remedy is attempting to authenticate to the network again and sending user acct info with a null password through the USER log… BMC has also instrumented a debug arserver.exe to capture more information but that has not been helpful…. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
