Hi Anne, I wanted all the users to be able to view the times only in GMT. So I had set the Time Zone in User Preferences and configured the Preference server.
Regards, SriSamSri Appecherla Mobile# +91 991 610 6008 On Wed, Jul 7, 2010 at 10:28 PM, Ramey, Anne <anne.ra...@nc.gov> wrote: > ** > > The dates display based on what the time zone/local time is on the user's > machine. For the user tool, this is the individual's desktop, if it's the > mid-tier, it's the server's date/time settings. I would check the time and > time zone settings on the servers that run the mid-tier. > > > > Anne Ramey > *********************************** > > *E-mail correspondence to and from this address may be subject to the > North Carolina Public Records Law and may be disclosed to third parties only > by an authorized State Official.* > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *SriSamSri Appecherla > *Sent:* Wednesday, July 07, 2010 12:50 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Different times from User tool and Web > > > > ** > > Hi Listers, > > > > I have an issue with the Date/Time fields in Remedy. I have set the Time > Zone as GMT +00:00 Europ/London in User Preferences for all the users. I > have checked the times on ARS host, midtier host and DB server. The are all > in GMT. > > > > When I login through the User tool, it displays the correct time as per the > Time Zone I have set for the user. However, when I login through the web, it > shows the time setting it off by 1hour. For eg; if the time in User tool is > shown as 06:00 PM, in the web it shows as 05:00 PM. > > > > I feel the issue is somehow related to Day Light saving, but unable to > conclude on it. > > > > ARS Version : 7.5, P3 > > MidTier : 7.5 > > Oracle DB 11g > > > > Regards, > SriSamSri Appecherla > Mobile# +91 991 610 6008 > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
