I would agree that 'Use This Server' is the option I would personally
choose...basically when a client connects to a server, that server would
then say 'oh, I'm your pref server'..due to the fact they wouldn't be
connecting to more than one of them at any time.I think that would work J

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of William Rentfrow
Sent: Friday, July 16, 2010 7:16 AM
To: [email protected]
Subject: Re: Preference Server in a Server Group (7.5)

 

** 

Doug -

 

Thanks for the repsonse - and I agree with everything you said.  The
question is how do we actually configure it that way so users don't have to
choose it?

 

The issue here is that we do not want the users to specify the preference
server in the WUT.  Consequently the server side configuration has to be
used.  The possible choices are:

 

-User Defined (not our first choice)

-Use This Server

-Use Other Server

 

If I understand what you're saying then the second option would be
appropriate.  This conflicts with what support has been telling us so far -
but our regular dedicated support person is on vacation.

 

William Rentfrow

Principal Consultant, StrataCom Inc.

[email protected]

Corporate Website, www.stratacominc.com <http://www.stratacominc.com/> 

Blog, www.williamrentfrow.com <http://www.williamrentfrow.com/> 

715-410-8156 C

 

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Mueller, Doug
Sent: Thursday, July 15, 2010 5:59 PM
To: [email protected]
Subject: Re: Preference Server in a Server Group (7.5)

** 

William,

 

I am confused by your description.

 

You have 4 AR System servers pointing to one DB in a server group.  These
are then behind a load balancer.

 

Is this your entire environment?

 

If so, you really have ONE logical server.  The load balancer.  PERIOD.
This is your server.  This is your only

server.  This is the server you talk to from your client.

 

So, your mid-tier has one server registered.

So, your windows clients have one server registered.

 

All access is to that one logical server -- ignore the fact that behind the
scenes there are 4 servers.  There is

ONE logical server.

 

That one server is your preference server.

 

There is no need to hunt across servers.  There is ONE server.  If the load
balancer routes to any of the four,

you are accessing the same DB and get the same data.

 

Don't confuse the fact that you have multiple servers doing the work make it
seem like there are 4 servers.

There is one logical server and if you put them all behind the load
balancer, that one name of the load

balancer level is the ONE and ONLY server for the environment (OK, not
really as you could go direct as

well, but if you go to the load balancer that is a single server instance --
logically -- regardless of whether it

really goes to one or multiple physical servers.

 

So, just configure your system to talk to the ONE server at the logical load
balancer level and treat that as

your server -- and your preference server.

 

I hope this helps,

 

Doug Mueller

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of William Rentfrow
Sent: Tuesday, July 13, 2010 8:05 AM
To: [email protected]
Subject: Preference Server in a Server Group (7.5)

** 

I have a server group with 4 AR Servers.

 

None of the servers are directly routable to directly by the end users -
they all access the servers through a virtual name which passes them to the
load balancer and on down to the server group.

 

We'd prefer users do not have to enter the preference server name.  BMC has
advised us to add the actual AR Server names to the WUT and set this in the
ar.conf on each server.

 

Preference-Server-Option: 2

 

In the non-secure world that would make the WUT search through the servers
until it found the preference server that was defined.

 

That won't work for us due to security reasons because users can not get to
the AR Servers directly.

 

Anyone know a way around this? 

 

William Rentfrow

Principal Consultant, StrataCom Inc.

[email protected]

Corporate Website, www.stratacominc.com <http://www.stratacominc.com/> 

Blog, www.williamrentfrow.com <http://www.williamrentfrow.com/> 

715-410-8156 C

 

_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend
WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ 

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