Christine, If you are using the active link action perform-action-add-attachment, it is not compatible in the mid-tier. Refer to the work-flow guide where the compatibility of all such actions is listed on a matrix and this action is good only for the user tool.
Might (hopefully) work with a future release of the mid-tier as the user tool is scheduled to be deprecated.. Joe ________________________________ From: Christine <[email protected]> To: [email protected] Sent: Wed, July 21, 2010 7:26:20 PM Subject: Attachment works in WUT but not in Web Client Thanks to much assistance from people on this board I am close to replacing an old app with a single Advance Interface Form. I have minimum workflow going - warning messages, displaying/hiding/lockdown fields when needed. Ok.. so it isn't much but I'm not a developer. When I test adding an attachment via the WUT the attachment is added without problem. However, when I use the web client and test an attachment the attachment fails. I can add an attachment post-creation when on the ServiceRequestConsole form and choosing the 'Add' button in the Activity Log area. This two-step process wouldn not be very clean for the users when submitting requests. If the Button/ACTL I use to add the attachment is working on the WUT do I need to set a parameter for this to work with the web client? Or am I better off looking at the logs of the Activity Log area 'Add' button and tracking down what I need to do that way? Or... Undoubtedly I am missing something in the list of options. Here is my setup: ARS 7.1.00, Patch 002 SRM; 2.2, Patch 004 Thanks much, Christine _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
