Thanks LJ - I learn alot from the conversations on this board. I replied earlier to Joe about what I think my next step should be.
On Jul 22, 8:10 am, LJ LongWing <[email protected]> wrote: > Agreed, you can’t automatically add a file, it will prompt you for the file > to add….but to say that the function ‘it is not compatible in the mid-tier’ > is to say in my mind that you can’t add attachments with that function on mid > tier….which you can…..just not automatically selecting. > > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Joe DeSouza > Sent: Thursday, July 22, 2010 8:57 AM > To: [email protected] > Subject: Re: Attachment works in WUT but not in Web Client > > ** > > What version? It only partially works on the web. Opens a browser but it > doesn't automatically pick the file. Even the documentation including the > online client tool help, it says it is not supposed to work on the web as it > does on the WUT.. > > QUOTE > > "The file name is optional. If omitted, a Browse dialog box is displayed to > allow you to select a file name. (If viewed in a web browser, a Browse dialog > box is always displayed.)" > > UNQUOTE > > Joe > > _____ > > From: LJ LongWing <[email protected]> > To: [email protected] > Sent: Thu, July 22, 2010 9:47:15 AM > Subject: Re: Attachment works in WUT but not in Web Client > > ** > > Joe, > > I remember having a discussion on the list about that and Mid Tier….I use it > in my web implementation and it works just fine. > > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Joe DeSouza > Sent: Wednesday, July 21, 2010 8:04 PM > To: [email protected] > Subject: Re: Attachment works in WUT but not in Web Client > > ** > > Christine, > > If you are using the active link action perform-action-add-attachment, it is > not compatible in the mid-tier. Refer to the work-flow guide where the > compatibility of all such actions is listed on a matrix and this action is > good only for the user tool. > > Might (hopefully) work with a future release of the mid-tier as the user tool > is scheduled to be deprecated.. > > Joe > > _____ > > From: Christine <[email protected]> > To: [email protected] > Sent: Wed, July 21, 2010 7:26:20 PM > Subject: Attachment works in WUT but not in Web Client > > Thanks to much assistance from people on this board I am close to replacing > an old app with a single Advance Interface Form. I have minimum workflow > going - warning messages, displaying/hiding/lockdown fields when needed. Ok.. > so it isn't much but I'm not a developer. > > When I test adding an attachment via the WUT the attachment is added without > problem. However, when I use the web client and test an attachment the > attachment fails. I can add an attachment post-creation when on the > ServiceRequestConsole form and choosing the 'Add' button in the Activity Log > area. This two-step process wouldn not be very clean for the users when > submitting requests. > > If the Button/ACTL I use to add the attachment is working on the WUT do I > need to set a parameter for this to work with the web client? Or am I better > off looking at the logs of the Activity Log area 'Add' button and tracking > down what I need to do that way? Or... Undoubtedly I am missing something in > the list of options. > > Here is my setup: > ARS 7.1.00, Patch 002 > SRM; 2.2, Patch 004 > > Thanks much, > Christine > > _attend WWRUG10www.wwrug.comARSlist: "Where the Answers Are"_ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug10www.wwrug.comARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
