We are facing the same issue with mid-tier 7.5 patch 4 on Tomcat 6.0.20. Axton Grams
The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. On Wed, Jul 28, 2010 at 2:50 AM, Aluru, Radhika <[email protected]>wrote: > ** > > Hi Listers, > > In my Test environment, Session timeout is set to 60 minutes in Remedy > midtier servers. I have F5 load balancer in front of two midtier servers and > sticky bit is set to 120 minutes on the F5 load balancer. Application > timeout is set to 1 hour. When users are accessing the application via web, > users are getting session invalid or timed out error before 60 minutes > sometimes before 20 minutes . This is not happening every time. It is > intermittent. Has anyone faced this type of issue and found any solution to > resolve this? > > I have tried setting the session time out in web.xml(located in > D:\ARSystem\Mid-Tier\WEB-INF) file of the midtier servers. But this didn’t > resolve the issue. > > Any help would be appreciated. Thanks. > > Environment Details: > > AR Server --7.1 patch 3 > Miditer --7.1 patch 6 > OS --Windows standard 2000 > Database -- SQL 2005 > > Regards, > > Radhika Aluru | Remedy Admin | Direct Line: +1 713 214 8270 | Mobile: > 00919177708021 > > **************************************************************** > Confidentiality Note: The information contained in this message, and any > attachments, may contain confidential and/or privileged material. It is > intended solely for the person(s) or entity to which it is addressed. Any > review, retransmission, dissemination, or taking of any action in > reliance upon this information by persons or entities other than the intended > recipient(s) is prohibited. If you received this in error, please contact > the sender and delete the material from any computer. > **************************************************************** > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
