No, the cached file was corrupted so it fails to display the view. In your original post, it appeared that you stated two different issues that the user is running into. The second issue that you described, I would go into options to see where she has her home directory set, and if she is using a preferred server on that machine.
Darrell Reading Systems Engineer Phone 479.204.5739 [email protected] Wal-Mart Stores, Inc. 805 Moberly Lane, MS-0560-68 Bentonville, AR 72716 Save Money. Live Better From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Martin, Dwayne - martinrd Sent: Thursday, July 29, 2010 09:16 To: [email protected] Subject: Re: User can't open Home Page, SOLVED, but why? Thanks, Mahendra, Rogerio and Ram. Deleting the cache worked. But why? Was the system trying to retrieve the cache, but didn’t have permissions, and so came back with nothing? Dwayne From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Rogerio Aguiar Sent: Thursday, July 29, 2010 9:17 AM To: [email protected] Subject: Re: User can't open Home Page ** Dwayne, Have you tried to delete the cache and temp files from the instalation folder? Regards, Rogerio On Qui 29/07/10 10:08 , "Martin, Dwayne - martinrd" [email protected] sent: ** Dear List, We have a GN:ControlPanel form as our Home Page, and it opens whenever a person logs in via the WUT. We have a user whose Home Page opened fine until this morning. Now not only does the home page not open, if she picks GN:ControlPanel from the Object List it still doesn’t open. All the other forms open. If she logs in on a different PC the Home Page opens. If I log in on her PC the Home Page opens. If she logs in via Mid Tier the Home Page opens. There is something strange about that particular person and that particular form on that particular PC that just started happening this morning. Another clue. Her configuration settings don’t stick. If she adds a new server on the problem computer or enters a Home Page, then logs in again, the new info is gone. But if she makes configuration changes from another computer they stick on that computer, but don’t show up on the problem PC. We tried restarting the PC, but that didn’t help. And it isn’t even Halloween! Dwayne Martin James Madison University (WUT 7.1, Win 7 PC, ARS 7.1 p3) _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ ________________________________ Esta mensagem foi verificada pelo E-mail Protegido Terra. Atualizado em 29/07/2010 _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ This email and any files transmitted with it are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error destroy it immediately. *** Walmart Confidential ***
