I agree with Rick. I'd use Share Point with that. In fact, you could pretty easily build a Remedy application with a view field that referenced a Share Point Document Library for the attachments so it would be somewhat transparent to the end user. What you are talking about is not just a limitation of Remedy, but also in how Office is set up to better integrate with Share Point.
Thanks, Shawn Pierson Remedy Developer | Southern Union From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Blankenship, Mark G Sent: Thursday, July 29, 2010 12:44 PM To: [email protected] Subject: Re: Update Attachments? ** Rick, First. I am only talking about custom development :) I am just asking about functionally of an attachment field. Can you open an attachment, make changes, and save? Will it save the changes in the attachment? Process wise... of course I would not advise anyone to do document management like that, etc... Thanks again, Mark From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Rick Cook Sent: Thursday, July 29, 2010 12:36 PM To: [email protected] Subject: Re: Update Attachments? ** They definitely should not. That's what applications like Sharepoint are for. But if they insist on using Remedy for that, you should build something in a separate form that would act as a clearinghouse for all attachments. Rick On Thu, Jul 29, 2010 at 1:24 PM, Blankenship, Mark G <[email protected]<mailto:[email protected]>> wrote: Basically.. we have a scenario where users might want to use attachments as general file storage. As if they were just in a directory. They want to be able to open the attachment, make changes and save. As I remember, I do not think attachments could work this way. Thanks, Mark From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Ram Rudra Sent: Thursday, July 29, 2010 9:42 AM To: [email protected]<mailto:[email protected]> Subject: Re: Update Attachments? ** Mark, Can you brief you scenario? So that anyone can help you. Thanks & Regards, Rambabu Rudra System Administrator From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Blankenship, Mark G Sent: Thursday, July 29, 2010 7:48 PM To: [email protected]<mailto:[email protected]> Subject: Update Attachments? Listers, Is it possible to edit and save changes to an attached file? Or do you have to save/edit/and re-attach? Thanks, Mark Mark Blankenship Business Analyst Office of Information Management & Analysis The University of Texas at Austin (512)475-7820 [email protected]<mailto:[email protected]> _attend WWRUG10 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
