No..when you open it, it makes a copy on your workstation in a temp dir.any
changes made to that file will not automatically get saved back J

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Blankenship, Mark G
Sent: Thursday, July 29, 2010 11:44 AM
To: [email protected]
Subject: Re: Update Attachments?

 

** 

Rick,

 

First.  I am only talking about custom development J

I am just asking about functionally of an attachment field. 

Can you open an attachment, make changes, and save?

Will it save the changes in the attachment?

 

Process wise. of course I would not advise anyone to do document management
like that, etc.

 

Thanks again,

 

Mark

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Rick Cook
Sent: Thursday, July 29, 2010 12:36 PM
To: [email protected]
Subject: Re: Update Attachments?

 

** They definitely should not.  That's what applications like Sharepoint are
for.  But if they insist on using Remedy for that, you should build
something in a separate form that would act as a clearinghouse for all
attachments.

Rick

On Thu, Jul 29, 2010 at 1:24 PM, Blankenship, Mark G
<[email protected]> wrote:

Basically.. we have a scenario where users might want to use attachments as
general file storage.  As if they were just in a directory.

They want to be able to open the attachment, make changes and save.

As I remember, I do not think attachments could work this way.

 

Thanks,

 

Mark

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Ram Rudra
Sent: Thursday, July 29, 2010 9:42 AM
To: [email protected]
Subject: Re: Update Attachments?

 

** 

Mark,

 

Can you brief you scenario? So that anyone can help you.

 

Thanks & Regards,

Rambabu Rudra

System Administrator

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Blankenship, Mark G
Sent: Thursday, July 29, 2010 7:48 PM
To: [email protected]
Subject: Update Attachments?

 

Listers,

 

Is it possible to edit and save changes to an attached file?

Or do you have to save/edit/and re-attach?

 

Thanks,

 

Mark

 

Mark Blankenship

Business Analyst

Office of Information Management & Analysis

The University of Texas at Austin

(512)475-7820

[email protected]

 

 

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