Matthew, As John mentioned, you could use the Init form, but that only works in the user tool.not Admin or Web.your best option in my opinion is to upgrade to 7.5 and turn on the user license monitoring feature.then write a filter on these forms to do what you need..outside of upgrading, I believe your only other option is the user log.
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Matthew Perrault Sent: Friday, July 30, 2010 8:11 AM To: [email protected] Subject: Capturing when an Admin Login is used ** All, I'm trying to capture when a specific Administrator Login is used to login to the User or Admin Tool. I need to take that information, and save the ID and the Timestamp into a Form/Table so that it can be reported off of monthly. While I could turn on the User Logging (from the Server Information form), and run a Perl Script to convert it into a CSV, that means I would have to be doing the reporting (which I want to avoid). It also means that Log could get pretty big. Does anybody have any suggestions/ideas on how I can do this with Remedy Work Flow? I thought there was a way, but I can't remember. ARS 7.1 Patch 8 ITSM 7.1 MS SQL Database 2005 Windows Server 2003 Thanks in advance Matt P. _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
