David, I thought the point of this feature was to replace turning on the User log to track user activity....I was under the impression that 'License Tracking' tracked ALL licenses...not just half of them. I want it to have a record to tell me when a user logged in, when they logged out, how much time was spent, etc, just the same as it does for Fixed/Float, but also for Read/Read Restricted.....this implementation seems to only half track your users license usage. I wasn't able to find ANY reference (I looked for quite some time today) to the fact that it only tracks write licenses...can you point me to that doc and page?
If I want this to track ALL licenses, would that then be an enhancement request instead of a bug? -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Easter, David Sent: Friday, July 30, 2010 12:06 PM To: [email protected] Subject: Re: License Tracking - Read Users The feature does not currently track read and restricted read licenses since they are unlimited. The feature tracks only write licenses. -David J. Easter Sr. Product Manager, Enterprise Service Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of LJ LongWing Sent: Friday, July 30, 2010 10:51 AM To: [email protected] Subject: Re: License Tracking - Read Users All, Can I get some people running 7.5 to run a test for me. I'm running 7.5 Patch 5 and Patch 6 here and have 'Enable License Tracking' turned on in the Admin Console. At this moment I'm not seeing any 'Read' or 'Read Restricted' records showing up in the 'AR System Historical License Usage' form. I seem to remember seeing this happening in Patch 4, but I don't have one installed at the moment....so is there any chance that I can get someone from using initial-Patch 4 to test this to see if you get accounting of a read/read restricted user logging in. TIA ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
