It is! On Wed, Aug 4, 2010 at 11:43 AM, LJ LongWing <[email protected]> wrote: > Drew, > Is the field ID of this Char field 179 by chance? > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Drew Shuller > Sent: Wednesday, August 04, 2010 10:58 AM > To: [email protected] > Subject: Unable to trace workflow to find Run Process Set Fields > > Hello everyone, I have a difficult problem. > > Workflow is setting a character field using the Application Generate > GUID command. This command runs off a button and it creates a field to > reference child tickets. The workflow does it's job very well. I was > modifying it a little, and when testing, saw that the Run Process is > running on more conditions than just the button. It runs when I open a > ticket to view it. So the field is null, until I open the record. > > No problem, run a log. Nada. Not even the field name is written to the > log. I re-synched the search database (it worked! yaaaaay!) and > disabled all the workflow (nothing unexpected showed up) that would > set that field, again, all on a button, but the field was still set. > Still no entry in an AL, Macro, API, Database, and Filter client-side > log file. I exported all ojects and searched the file for the field > name and for GUID. Nothing unexpected there - found the four AL's that > the synch database showed me. I ran a server log for API, filters, > thread, and aruser. Nothing in there an not much detail either. I > bounced the server, just in case, but that didn't help. > > I searched tickets from way back, before I was there, to see if the > field was created by workflow that has been in place, and yes, this > field has been being set on open of a ticket for quite some time. > Maybe this means that it's not causing a problem, but I want to find > the workflow or process that is setting this field, and I can't. > > Any suggestions? Is there a setting in the ar.cfg file that would give > me more detail in the server-side log files? > Please help! > > ARS 6.3 patch 20 > MS SQL 2000 > WIN 2003 Enterprise Edition > > Drew Shuller > Soto Cano Air Base > Palmerola, Honduras > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" >
-- Drew _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
