We are using T5120, T5440, and T2000's to host Remedy.  It runs Remedy
really well but we are not running the ITSM applications.  We are using
Solaris 9 Branded Zones with Solaris 10 on the global host.  We have done
some special things to the boxes.  We use libumem instead of libc (slab
memory allocator) and we use quiet a few GNU tools because they are more up
to date.

Zones are really nice when you need to clone an environment or need
snapshots of an environment.

There is an issues with some patches on Solaris 9 Branded Zones where
rpcbind stops working with UDP transport for all services (I can get the
details if interested) which does not work with Remedy.

There is also an issue with Java 1.5 in the Branded Zones (1.4 and 1.6 JRE
run fine), which prevents the X based Remedy installers from running at all,
but a patch or hotfix is available to address that issue.  I can get more
details here if needed.

The only comments I can add is that the cores/threads are not that fast
(1ghz, or a little faster), so the things that depend on one fast cpu do not
perform as well as a say, a single cpu box with a really fast cpu.  The
boxes handle a large number of concurrent users really well though.  We are
able to support 2k to 4k (max peak) concurrent users on 2xT5120's without
much of a load.

Compiling software on these boxes, say compared to a SunFire or a M-Series,
is slow though.  The concurrency on the cool-threads is great though.
 That's the trade-off.

The zone technology still has some maturing to do, as compared to openvz
(Linux) or bsd jails.  Sun is making strides in the right direction, but
they still have some catching up to do.

With the zones, some of my favorite tools simply don't work because the
container technology is not mature.  Examples include lsof, tcpdump, and
some other things.  This is because they have not come up with a
good privilege separation model to allow the zones to access kernel memory
specific to the zone.  There are hacks to work around this, but in the
current model they create gaping holes in the security of the virtualization
because they allow the zones access to the kernel memory for every other
zone and the global host.  This makes troubleshooting in zones impossible or
hap-hazard, at best.

Axton Grams

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On Mon, Aug 9, 2010 at 4:57 PM, Eric Zhang <[email protected]> wrote:

> We are looking into purchasing a Sun T5120 to host AR System 7.5 and
> Remedy apps (ITSM, CMDB, SRM, and SLM) with about 400 concurrent users.
> The other options is M3000, which is a lot more expensive.
>
> Is anyone using T5120 (or any of Sun’s “cool-threads” series of servers)
> to host AR System and ITSM apps?  Any feedback is appreciated.
>
> Eric
>
>
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