(Purplexing Problem): have an AL on an SRM form that is working fine. however trying to isolate the issue of why it will not work on desktops. I suspect networking /NAT PAT or something similar.. Want to make sure I thought of everything to debug.
#1 desktop is not run or managed by same shop as the Remedy servers or Clients. #2 Activelink fires and opens on ANOTHER remedy server a form and gets data. #3 /etc/hosts has all the routes possible to both servers #4 we have debugged client and it shows ETHER when it tries to get to the second remedy server. #5 we Sniffed the packet and it makes a Single UDP RPC 111 call to the second server (Huh?) why not TCP I have no idea.. #6 Server is running on a SPECIFIC port only. #7 Desktop client runs the job, RPC timeout after fires. #8 Mid-tier Works fine. #9 We do not controll the desktop or the GPO or the network behind the desktop. So I have debugged the client -- getting ether, I have debugged the desktop / I see a single packet goes out, and in about 12 seconds a second.. and then timeout. I suspect a firewall, or a NAT/PAT issue because it does not have our short name DNS... it is on another network. Anything Else you all can think of to debug exactly the problem is.. we are planning on contacting the network-less shop, but it is a royal pain... Just checking... Thanks. -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
