what about putting in the following on the server.. in the ENV settings set ARCTCPPORT = 44444 will that force the clients connecting to work correctly..
On Wed, Aug 11, 2010 at 4:26 PM, patrick zandi <[email protected]> wrote: > Oh, and if you happen to have two usertools up and are logged into bother > servers at the same time.. It works. > just to throw a little interesting fact in.. > --- > Can I put in a Setting into the SERVER that will say use default port XXXX > when the stinkin client wants to work.. > > On Wed, Aug 11, 2010 at 4:09 PM, patrick zandi <[email protected]>wrote: > >> (Purplexing Problem): have an AL on an SRM form that is working fine. >> however trying to isolate the issue of why it will not work on desktops. >> I suspect networking /NAT PAT or something similar.. Want to make sure I >> thought of everything to debug. >> >> #1 desktop is not run or managed by same shop as the Remedy servers or >> Clients. >> #2 Activelink fires and opens on ANOTHER remedy server a form and gets >> data. >> #3 /etc/hosts has all the routes possible to both servers >> #4 we have debugged client and it shows ETHER when it tries to get to the >> second remedy server. >> #5 we Sniffed the packet and it makes a Single UDP RPC 111 call to the >> second server (Huh?) why not TCP I have no idea.. >> #6 Server is running on a SPECIFIC port only. >> #7 Desktop client runs the job, RPC timeout after fires. >> #8 Mid-tier Works fine. >> #9 We do not controll the desktop or the GPO or the network behind the >> desktop. >> >> So I have debugged the client -- getting ether, I have debugged the >> desktop / I see a single packet goes out, and in about 12 seconds a second.. >> and then timeout. >> I suspect a firewall, or a NAT/PAT issue because it does not have our >> short name DNS... it is on another network. >> >> Anything Else you all can think of to debug exactly the problem is.. we >> are planning on contacting the network-less shop, but it is a royal pain... >> Just checking... >> Thanks. >> >> -- >> Patrick Zandi >> > > > > -- > Patrick Zandi > -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"

