This is a simple approach we've used to launch, in our case, a Outlook message with the To address and Subject line pre-populated.
cmd /c start mailto:"$TempCustEmail$"?subject="Trouble%20Ticket%20Message,%20Ticket=$ Ticket <mailto:%22$TempCustEmail$%22?subject=%22Trouble%20Ticket%20Message,%20T icket=$Ticket> Number$"&"body=" " From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Brittain, Mark Sent: Monday, August 30, 2010 10:42 AM To: [email protected] Subject: Open Outlook email from ARS ** Hi All, Had an unusual request from a user that I thought I would post to the group. Is there a way for an active link to pop up an new Outlook email with information from the ticket populated. I suspect this would be similar to using MS Word as a spell checker. ARS 6.3 patch 20 Oracle 9.2 SunOS 5.9 Thanks Mark ____________________________________________ Mark Brittain Remedy Developer NaviSite [email protected] (315) 453-2912 x5835 (Office) (315) 317.2897 (Cell) ________________________________ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
