Pritch, Roger, Peter,

Just to let you know that I am about to try exactly the same thing at a client 
site: DSO 7.0 to 7.5 servers so older data is available for reporting. Thanks 
for sharing your experience with the list!

Doug

On Sep 3, 2010, at 1:46 PM, pritch wrote:

> When I had the pwd issues, I was going from Sun to Sun servers.  If you're
> working (partially) in one direction, that segment of the passwords are
> probably good.  
> 
> In general, the passwords in the conf file need to match up ServerA
> DSO-User-Password needs to match ServerB DSO-Target-Password.  I had to do
> some manual cut and paste between the two to get them to line up.  BMC (via
> a ticket I had opened) did acknowledge there is an issue with the DSO
> target passwords being encrypted in the Dev Studio (and apparently at least
> some versions of the admin tool).  The workaround I found was to do the cut
> and paste.  If you know you are communicating between servers (check each
> direction separately) then you're OK with the passwords.  Could be you're
> on a patch on one of the servers that sets up the pwds OK.
> 
> Also make sure the 'To server' designation in your mapping record is the
> same as what is in your conf file (i.e. if you have an IP address listed in
> the conf file, the to server mapping needs to use the ip address, if you
> have a servername set up, the mapping needs to use the servername).
> 
> My guess is that the 'form not found' errors might actually be the fact
> that it isn't finding the server, or the password isn't matching up.
> 
> For the direction where some of the fields are going over, you might want
> to check the custom mappings to make sure the fields are in the right order
> (especially if the field numbers are different).  The mapping of the fields
> is all numeric - what I can tell from the mapping field the first parameter
> should be the field ID of the target server/form and the next to last is
> the field ID from the source.
> 
> As an example if you want to move the Status field (field 7) on the form
> from Server A to field 1000000001 on the form on server B the line would
> look something like \1000000001\102\1\*\1\*\1\7\0\.
> 
> We use DSO to move info between systems sometimes even into different
> forms, so it can all be mapped - when it's not like ID's it just gets a bit
> more difficult to match up; once the connections and mappings are set right
> it works like a charm.
> 
> 
> On Fri, 3 Sep 2010 14:54:30 -0400, Peter Westergaard
> <[email protected]>
> wrote:
>> Thanks (pri...@ptd), I really appreciate your post. 
>> 
>> I thought I had replied, but I don't see it in the list archives so maybe
> 
>> something odd happened to it.  Let me re-post my reply here and I hope
> I'm 
>> not repeating myself.
>> 
>> ~~~~
>> 
>> 
>> The encrypted passwords don't seem to match (even though I have partial
>> tickets being sent reliably from Server A -> B).  Let me paste them here
>> just to be sure I'm looking correctly.
>> 
>> Server A:  ARS 7.1, SunOS 9
>> taken from:  /usr/ar/rsd001/conf
>> DSO-Target-Password:
>> 
> (ServerB):dkUkuJ2ynqjhy8kjDTuwZEPRvJFohvnOgrDlcSk+A+iX0WnN3jpL2dBe+9tK/zExTa
>> MfR0UXU4gnXNcShcsIs/+oQx6I1PT8MXSXpmhSRTTPNvf7riT3Og==
>> DSO-User-Password:
>> 
> p2uuldJNOZ7c16QNrMGQ+1UrIND+O4XpZomkGKqRzG2zOzW6JJ9dLjrB/M/ndb1XAML8oM2xEbJO
>> lzyFLvUKgcWgnJJ4Avw9nPjMdqHkqeFOKq1qNkRLRA==
>> 
>> Server B:  ARS 7.5, Windows Server 2003 Enterprise SP2
>> taken from:  E:\Program Files\BMC Software\ARSystem\Conf
>> DSO-User-Password:
>> 
> 4xJShm2ju7SkAtFLn+c9q8m2HXzjUDsJ6CGxaMu6JVMrmOX4uQlexrv/1ichCPKrltoOaEOX8b/L
>> QXzE6anlZ0e8b074UFHPd+YrgDybozdsYh6dID78+w==
>> DSO-Target-Password:
>> 
> (ServerA):W90MOeK9xbwozXQbnIdz+WNqxVLAzBmSnKmh1UOyre13sRPcYN4fJaZHTfjy5kEAro
>> R9FlDo3EV53iI5gbmfyLkWYeublc/xvlOA5O4WD74Ct+jraGDlNg==
>> 
>> I do notice that the DSO-Target-Password depends on exactly how the
> server
>> name is registered.  If I use the IP instead of the server name, I get a
>> different encryption.  (Neither one matches the DSO-User-Password on the
>> remote server though).  So you're suggesting that the DSO-Target-Password
>> on
>> Server A should match the DSO-User-Password on Server B?
>> 
>> For the rest of the questions... I'm using custom mappings, the fields
> all
>> exist, are Optional (not Display Only), and have Public change permission
>> on
>> them, on both servers.  (They specifically have different field IDs
> because
>> we're doing a Proof-of-Concept of using DSO between non-congruent forms -
>> so
>> far, the concept isn't looking proven).   I do intend to create an exact
>> copy of the source form onto the target server and see if Like IDs helps.
>> 
>> I've tried setting the Duplicate Records setting to 'Overwrite' and
> 'Create
>> New' but changing the setting doesn't affect the outcome (in either
>> direction).
>> 
>> I'll post more details when I perform a few more configuration tests. 
>> Also,
>> I'll see what I can do about getting the encrypted passwords to match.
>> 
>> 
> _______________________________________________________________________________
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> 
> _______________________________________________________________________________
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Doug

--
Doug Blair
[email protected]
+1 224-558-5462

200 North Arlington Heights Road
Arlington Heights, Illinois 60004



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