Dont bother testing, Talk to the Email server administrator first, not only can it be content,keyword based, but it can also be how many addresses are on the TO field or CC field. Or it can be how many emails are sent / second from your system.
On Sep 9, 10:21 am, "Grooms, Frederick W" <frederick.w.gro...@xo.com> wrote: > In the error message does it give any clue about what email server the error > came from? > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of David Durling > Sent: Thursday, September 09, 2010 10:00 AM > To: arsl...@arslist.org > Subject: Re: Email engine refuses to send messages it thinks are spam > > Thanks all, I must have been mistaken, then! (Plus a BMC person > responded separately, suggesting it must be outside ARS.) > > A little difficult for me to test since I don't think I can personally > use the same outgoing mail server our Remedy server uses, but it must be > spam flagging on our mail system. > > David > > > -----Original Message----- From: Action Request System discussion > > list(ARSList) > > > We have issues with Remedy refusing to sent outbound email due to > > its spam content. The problem is that this error also affects > > legitimate notices about tickets whose field data sometimes includes > > spam information. This can cause a group to not be notified about a > > case assigned to them. > > -- > David Durling > University of Georgia > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug10www.wwrug.comARSlist: "Where the Answers Are"- Hide quoted text > - > > - Show quoted text - _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
