ARS 7.5, ITSM 7.6. When we create a new ITSM user their notification settings are always set to alert by default. Short of making changes to ITSM objects, there appears to be no way to change the system default notification profiles from alert to email. Each new user account we create we must define a new set of personal notification profiles that will alert them by email rather than alert. I've searched the docs and ITSM configuration and I have not been able to find a setting for this.
Can someone give me a tip on where to configure ITSM so that when a new user account (people record) is created their notifications will default to email and not alert? Thanks, Charlie _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
