That does help. Thanks Carin and Roger. On Thu, Sep 16, 2010 at 9:12 PM, Carin Grobler <[email protected]> wrote:
> Charlie, > > There is a form called :NTE:CFG-Notification Events - this form will allow > you to set all notifications to email > > hope this helps > > C > > On Thu, Sep 16, 2010 at 6:38 PM, Charlie Wilson <[email protected]>wrote: > >> ** ARS 7.5, ITSM 7.6. >> >> >> When we create a new ITSM user their notification settings are always set >> to alert by default. Short of making changes to ITSM objects, there appears >> to be no way to change the system default notification profiles from alert >> to email. Each new user account we create we must define a new set of >> personal notification profiles that will alert them by email rather than >> alert. I've searched the docs and ITSM configuration and I have not been >> able to find a setting for this. >> >> Can someone give me a tip on where to configure ITSM so that when a new >> user account (people record) is created their notifications will default to >> email and not alert? >> >> Thanks, >> Charlie >> >> >> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ >> > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"

