Anne,
 
What version of the user tool are you using?  I would frequently bounce
from server to server and every so often it would blank out my list,
which can be very annoying.  I found signing on with multiple users that
don't have a profile triggered that problem.  I'm currently on 7.1 patch
7 and haven't seen that issue again.
 
 
 
Ben Cantatore
Remedy Manager
(914) 457-6209
 
Emerging Health IT
3 Odell Plaza
Yonkers, New York 10701

>>> [email protected] 09/23/10 4:30 PM >>>

** I've seen someone had this issue, but no "fix" was listed.  I added
a new server to my login list, logged into it, then logged back into
server A and all of my working lists were gone!  Is this normal
behavior?  Can you not rely on the working lists to remain? Anne
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