Anne, Also make sure the user that you are logged with in Windows has the necessary permissions to modify the XML file that is written to when you make changes to the XML file.
Not having permissions in my opinion may create that problem as the changes will not be saved. I have not worked on a PC where I didn't have permissions to that file so am not sure if it allows you to work in the current session and create the work lists, but when you close your Studio and relogin, the studio reads from that XML file to load previously stored work lists found under the user profile.. Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]]on Behalf Of Benedetto Cantatore Sent: Thursday, September 23, 2010 4:49 PM To: [email protected] Subject: Re: Working lists disappearing ** Anne, What version of the user tool are you using? I would frequently bounce from server to server and every so often it would blank out my list, which can be very annoying. I found signing on with multiple users that don't have a profile triggered that problem. I'm currently on 7.1 patch 7 and haven't seen that issue again. Ben Cantatore Remedy Manager (914) 457-6209 Emerging Health IT 3 Odell Plaza Yonkers, New York 10701 >>> [email protected] 09/23/10 4:30 PM >>> ** I?ve seen someone had this issue, but no ?fix? was listed. I added a new server to my login list, logged into it, then logged back into server A and all of my working lists were gone! Is this normal behavior? Can you not rely on the working lists to remain? Anne Ramey *********************************** E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
