?

Mark Walters/BMC replied as well.  He says that arimportcmd binary moved to the 
approval server directory.  We hadn't installed the approval server - I was 
just poking around for stray copies of the binary while considering re-install.

p. 239 of 7.6.3 Integration Guide discusses BMC Remedy Data Import utility.  
Looks like Windows to me (not Solaris).  It's a batch file.  No language about 
Unix, a script, or anything like that.  I've verified that there's no file 
named "dataimport" on our server (in any directory).

We captured execution of the installer and I've verified it.  I don't see an 
option to install dataimport tool on the server, only standard server 
components - server, LDAP, Web Services, Mid Tier, Email, Flashboards, Approval 
Server, Assignment Engine, SNMP.  How do you install dataimport tool on a 
Solaris server?


Mike White
EMail michael.wh...@verizon.com<mailto:michael.wh...@verizon.com>
Office 813.978.2192

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of LJ LongWing
Sent: Wednesday, September 29, 2010 11:23 AM
To: arslist@ARSLIST.ORG
Subject: Re: arimportcmd / dataimport (ARS 7.5 and 7.6.3)

**
Mike,
Install the new data import tool on your server and modify your scripts to use 
its command line version instead of the arimportcmd.

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of White, Michael W (Mike)
Sent: Wednesday, September 29, 2010 8:37 AM
To: arslist@ARSLIST.ORG
Subject: arimportcmd / dataimport (ARS 7.5 and 7.6.3)

**
Greetings!

                We're working to upgrade from ARS 7.0.1, patch 7 to ARS 7.6.3 
on our Solaris 5.10 server / Oracle 10g database.

                So far, so good, but arimportcmd seems to have been 
discontinued.  I see in the integration guide that Remedy Import has been 
replaced by a new Java-based "dataimport", but I can't find anything for 
server-side data imports.

                Searching arslist archives, I find threads from July for ARS 
7.5 that seem to confirm that arimportcmd has been deprecated.  I tried to 
reply directly from it, but botched it somehow.  Hopefully this isn't a 
duplicate (apologies if so).

                Am I missing something?  We have a number of external 
applications that deposit data files on our server, after which Remedy 
workflow, and in some cases, Unix shell scripts initiate the server-side 
imports (arimportcmd in our current version).  Is there a way to handle 
server-side imports in 7.6.3 (or 7.5, for that matter)?

                Thanks in advance for any help you can offer.

Mike White
EMail michael.wh...@verizon.com<mailto:michael.wh...@verizon.com>
Office 813.978.2192

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