Oh that's not good then. Sync will not work because it is taking the CMDB class and creating/ updating the AST form with CMDB changes. I think you need to rip out CMDB and reinstall it, there is no telling what else may be missing seeing as how Computer System is missing.
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of ftsnv Sent: Thursday, October 14, 2010 3:48 PM To: [email protected] Subject: Re: Unable to Save CI's Manually in Asset Mgmt ** Hi Tommy, If I check in Atrium Core Console and try an compare instances I cannot find BMC_ComputerSystem Class. Something seems to have broken somewehere. I will try running the sync UI and update more. But is there any way to restore so the system since we dont have any backup's for more than 2 days. (its a Dev environment). But we cannot proceed with the production box until this issue is fixed. Thanks for all your help. Siva On Thu, Oct 14, 2010 at 4:17 PM, Tommy Morris <[email protected]> wrote: ** Try running the Sync UI utility and see if that true's things up for you. Check schema names to makes sure that it is there too. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of ftsnv Sent: Thursday, October 14, 2010 3:07 PM To: [email protected] Subject: Re: Unable to Save CI's Manually in Asset Mgmt ** Hi Everyone, My trip down the arerror.log yielded the following error. Thu Oct 14 15:38:52 2010 390600 : Error encountered while initializing (Initialization routine) the shared library (ARERR 9755) Thu Oct 14 15:38:52 2010 bmc.cmdb.cmdbEngine Thu Oct 14 15:38:52 2010 390600 : Class does not exist. : BMC_COMPUTERSYSTEM (ARERR 120002) But I can see the BMC_ComputerSystem and all the related forms and access them. Does it mean that something has been corrupted in the CMDB structure? Please let me know your inputs. Thank you all Siva _attend WWRUG10 www.wwrug.com <http://www.wwrug.com/> ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com <http://www.wwrug.com/> ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
