I'm stumped here. I've got a set fields action firing from a menu choice. It sets several fields on the current form from another form. The fields display just fine, they look like they've been set, but when I try and fire workflow using the new values, they behave as if they're empty.
Specifically, the 'set fields' puts a CRQ number in a field I've called 'Originating CRQ', and there's a button to then display that CRQ. To troubleshoot, I added a message action, and the message says there's no value in 'Originating CRQ' (It says 'Originating CRQ = ') What perfectly obvious thing am I missing here? ARS 7.0.1 ITSM 7.2 Windows Server 2003 SQL 2005 Thank you, Ron Legters ITIL Tools & Process Administrator UNIVAR Business Information Services 17425 NE Union Hill Road Redmond, WA 98052 USA +1 425 889 3952 Work [email protected]<mailto:[email protected]> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
